Ubisoft - Thank god for this site!

I will tell you - company support is horrible.Company game is full of bugs.

And most of all, they punish others for their own incompetence. I've played close to 500 hours of gameplay, and they've banned me without zero evidence. I've asked for one for two months, and after very long back and forth with bad English support, they had nothing to show for - why? Because I've never cheated.

I've asked for refund on the game and season pass $100+ ... they said no to that as I bought the game through steam. Their excuse for lack of support is because they are busy. My advice to anyone considering this game, do not buy it ...

you will regret it I guarantee you. Google the game and company and read first few articles before you buy it.

Hope I help someone.See images I'm attaching - pay attention to dates.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Reason of review:
Poor customer service
Preferred solution:
Unbann me!
Monetary loss:
Product or service
Review category
review #910449

Author wants to be contacted by the company. Learn more

Had an experience with Ubisoft? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Ubisoft. However, many companies do monitor reviews on our site.

You were reading a complaint about Ubisoft.
Filing a new complaint about