filters
state:
Show
city:
Show
product:
Show
I find that to try and play games I have purchased through ubisoft by logging in and then not having the games available extremely frustrating. Steam has an incredibly easy system for playing games purchased through them and I cannot understand why ubisoft makes it so...
Read more
Anonymous
rosaire

ubsoft online customer care is bull *** its the worst iv ever had to deal with there is no customer care they suck they double charged me took me a week of dealing with these ...

#1052965
Reply to reviews
I have had this game going on 2yrs.I started riding @ 7yrs old, got my first pony @ 12. I was a professional horse trainer for 15yrs. Bred, raised, trained, showed many different breeds & every discipline. I have since changed professions& don't work with horses...
Read more
Anonymous
Anonymous

I just complained about Horse Haven, not everything about that game sucks... The races are fun, scenery is beautiful, I love the diverse breeds of horses.... So much else need...

#948848
Reply to reviews
Ubisoft - Thank god for this site!
Ubisoft - Thank god for this site!
I will tell you - company support is horrible. Company game is full of bugs. And most of all, they punish others for their own incompetence. I've played close to 500 hours of gameplay, and they've banned me without zero evidence. I've asked for one for two months, and...
Read more
#910449
Reply to reviews

Ubisoft Customer Care Review

Ubisoft
#911896
1.2
Details
Ubisoft not only has the worst customer service in the world their customer service is practically Nolan void they don't care about their customers they just want to steal their money and Rob them blind and not give them what they paid for
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Ubisoft Far Cry 4 Review

Ubisoft
#801634
1.0
Details
I what tell the how *** far cry 4 when drive any vehicle some how the directions get mixed up so you can drive. You fail missions. Very poor then when try to complain the ubisoft is very difficult to contact. I spent a hour going around in circles try to find somewhere to complain. But nothing because just don't want people real think of them.
Comment
Show
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Website

Far Cry 4 Review

Ubisoft
#583553
Last week I purchased the far cry 4 season pass and now the escape from durgesh prison dlc is out and it is still telling me I have to buy the dlc.
Comment
Show
This company pumps out games with scripted misleading trailer and advertising to lure people in. Once you have purchased and are unhappy they refuse to do refunds. AC, The Division, Seige and so on. All were misleadingly advertised in the gameplay, visuals, mechanics...
Read more
1.5
I didn't like
  • Quality and customer service
#869991
Reply to reviews
I was really looking forward to getting the division when I got it I played the missions was abit disappointed you could only get to rank 30 normal rank plus no rewards or benefits so I entered the dark zone was ok at first getting rare golds now n again getting better...
Read more
Anonymous
Anonymous

At least you got to play. I had failed connection attempts and then UBISoft locked my account because they say I violated terms of service and could not tell me what the viola...

2.0
Skipton, England
I didn't like
  • Division sucks
#831668
Reply to reviews
I want to know will your company change the fact u lose exp when getting killed by a rogues . I feel unless u go rogue u should not lose exp..As a hardcore player an someone that enjoy the game an work hard for his exp should not have to worry about leveling down.Also...
Read more
I was llaying the game for a few go OK d weeks, even spent $25 dollars on the assassins creed pack and 2 days later I can't log in. Support says Im banned for hacking the game engine which is bull s**t. I don't spend money on a game to get named from it. Also I...
Read more
#503129
Reply to reviews
If you cannot log into Uplay, you cannot play any games. So once again I am home for the weekend and cannot play any of the games I spent good money on. Tried to put in a password change, good luck ever getting an email back. Normally a request like that takes seconds,...
Read more
#476701
Reply to reviews

I you cant login, you cant play any games. So I have been ripped off, plain and simple. theres 100$ bucks I no longer get to use. Good luck with a password reset. It has been hours, no luck. By the time I get a response from ubisoft, Ill be back to work, thanks for...
Read more
#476700
Reply to reviews

Contact Ubisoft

Mailing Address:
UBISOFT
1st Floor, Chertsey Gate East London Street
Chertsey, Surrey KT16 8AP
Phone:
(919) 460-9778
More
Apparently this black chest edition is only available in the UK so no customers in the world can get it. I will quote Bianca @ Ubisoft Support wrote: "Black Chest will not be made available for anyone not in the UK and the codes could not be redeemed in North America....
Read more
#434863
Reply to reviews